Call Us: +91 4822274442, +91 94471 60142
Mail Us: info@axontecs.com
1️⃣ Terms & Conditions
Last Updated: 27-Nov-2025
Welcome to Axontec.in. By using our website and services, you agree to these Terms & Conditions.
1. Use of Website
You agree not to misuse our website, copy content, perform unauthorized access, or engage in illegal activity.
2. Products & Orders
- We try to ensure accurate product details.
- Prices may change anytime.
- Orders may be cancelled for errors or stock issues.
- Payments are processed securely through Easebuzz (RBI-compliant payment gateway).
3. Shipping
All orders are shipped based on timelines mentioned in our Shipping Policy.
4. Returns & Refunds
Refer to our Return & Refund Policy for clear guidelines.
5. Privacy
Your data is handled as per our Privacy Policy and in compliance with the Information Technology Act, 2000 (India).
6. Limitation of Liability
We are not liable for indirect or incidental damages, courier delays, or third-party issues.
7. Indian Law Compliance
This website complies with:
- Information Technology Act, 2000
- Consumer Protection Act, 2019
- Indian Contract Act, 1872
All disputes fall under Kerala, India jurisdiction.
8. Contact Information (CPV Required)
AXONTEC,
Sreekandath Rd, Ravipuram,
Perumanoor, Kochi, Ernakulam, Kerala 682016
Email: info@axontecs.com
Phone: +91 4822274442 , +91 94471 60142
2️⃣ Privacy Policy
Last Updated: 27-Nov-2025
Axontec.in is committed to protecting your privacy.
1. Information We Collect
- Name, mobile number, email
- Billing / shipping address
- Order & payment details
- Device, browser, IP
- Cookies for website performance
2. How We Use Your Information
- Order processing and delivery
- Customer support
- Fraud prevention
- Service improvement
- Legal and compliance requirements
3. Data Protection
We follow Indian data protection standards under the IT Act, 2000 and Reasonable Security Practices Rules.
4. Payment Security
All payments are handled by Easebuzz, a PCI-DSS & RBI-compliant payment gateway. We do not see or store your card/bank details.
5. Third-Party Sharing
We only share information with shipping partners, payment gateways, and service providers necessary to fulfil your order.
6. Cookies
Used for improving performance, analytics, and personalization.
7. Your Rights
You can request: Data correction, Account deletion, or Unsubscribe from communication.
8. Contact
Email: info@axontecs.com
AXONTEC, Sreekandath Rd, Ravipuram, Perumanoor, Kochi, Ernakulam, Kerala 682016
3️⃣ Return & Refund Policy
Last Updated: 27-Nov-2025
1. Return Eligibility
You can request a return within 7 working days of receiving the product if:
- The item is unused and in original packaging
- The item is damaged or defective
- The wrong product was delivered
2. Non-Returnable Items
- Customized items
- Digital products
- Gift cards
- Clearance items
3. Refunds
- Once the returned item is inspected and approved, refund is issued within 7 working days.
- Refunds are credited to the original payment method.
- Shipping charges are non-refundable unless the mistake was ours.
4. Exchanges
Eligible only for defective or wrongly delivered items.
5. Return Shipping Cost
The customer bears the return courier charge unless the product is defective or incorrect.
6. Contact for Returns
Email: info@axontecs.com
AXONTEC, Sreekandath Rd, Ravipuram, Perumanoor, Kochi, Ernakulam, Kerala 682016
4️⃣ Shipping Policy
Last Updated: 27-Nov-2025
1. Order Processing Time
Orders are processed within 7 working days after successful payment.
2. Delivery Timeline
Delivery time depends on Customer location and Courier service availability.
3. Shipping Charges
Charges will be displayed during checkout.
4. Tracking
Tracking details are shared via email/SMS when shipments are dispatched.
5. Delivery Issues
We are not responsible for:
- Delays caused by courier providers
- Customer entering incorrect address
- Natural events (rain, strike, disaster)
6. Missing / Damaged Orders
Report within 48 hours with photo/video proof.
7. Contact
Email: info@axontecs.com
AXONTEC, Sreekandath Rd, Ravipuram, Perumanoor, Kochi, Ernakulam, Kerala 682016
Axontec Assistant
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